The
Franchise
Before I make the long drive home
in early autumn darkness,
My daughter and I meet between her
classes for afternoon coffee.
While she digs for dollar bills
and comes up empty,
I watch the cash register
item-display
...Tall
Latte $2.95
Pumpkin
Bread $1.85…
WAIT, I protest to the cashier.
That should be one-SEVENTY-five.
No, she says. The computer rang it
up for one-EIGHTY-five.
I see that, but the bakery case
sign clearly reads
Seasonally
Delicious Pumpkin Bread $1.75
There’s nothing I can do, she
says. We had a price increase,
but we haven’t received new signs
from Corporate.
(Toothy,
vacuous smile followed by hair toss.)
Appealing to her moral center, I
suggest
You can make a new sign yourself
to avoid future false advertising.
We’re not allowed to alter their
signs,
So there’s really nothing I can
do.
While my brain tries to calculate
the Corporate profit
earned when every customer
who celebrates the delicious pumpkin
season
is overcharged ten cents,
Erin
glides away from me,
toward the Pick-Up Order Here
counter,
distancing herself again from my
principal-of-the-thing outrage.
I can’t resist one last attempt as
I hand over my cash.
You CAN do something, I assert.
You can give me an extra dime.
The register drawer pops open –
She counts back the change for my
ten dollar bill
exactly as the computer tells her
to
Plus ten cents more.
I smile, tossing the dime into the
tip jar.
There is something
I can do.